At www.rich9, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a player on our platform.
Six core commitments that define how we handle your personal data
Every piece of data transmitted between your device and www.rich9 is protected by industry-standard SSL/TLS encryption. Your login credentials, personal details, and financial information are never sent in plain text.
www.rich9 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, verify your identity, process transactions, and improve your gaming experience.
www.rich9 processes personal data in accordance with applicable Philippine data protection laws and PAGCOR regulatory requirements. We maintain strict internal data governance policies to ensure ongoing compliance.
As a registered player on www.rich9, you have the right to access, correct, and request deletion of your personal data, subject to our legal and regulatory obligations. Contact our support team to exercise these rights.
www.rich9 uses cookies and similar technologies to improve platform performance and personalise your experience. Our cookie policy is clearly outlined in this Privacy Policy, and you can manage your preferences at any time.
www.rich9 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Data that is no longer needed is securely deleted or anonymised.
www.rich9 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all individuals who access or use our online casino platform at wwwrich9.org. This Privacy Policy ("Policy") describes how www.rich9 collects, uses, stores, shares, and protects personal information in connection with the Services we provide to players in the Philippines and other permitted jurisdictions.
This Policy applies to all personal data collected through the www.rich9 website, mobile platform, customer support channels, and any other touchpoints through which you interact with us. By registering an account on www.rich9 or otherwise using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions, which govern your use of the www.rich9 platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
Your privacy matters to us. If you have any questions about how www.rich9 handles your personal data, please contact our Data Privacy Officer at [email protected] before using the platform.
For the purposes of applicable data protection legislation, www.rich9 acts as the data controller in respect of personal data collected from players and visitors to the Platform. As data controller, www.rich9 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
www.rich9 has appointed a Data Privacy Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO at any time using the contact details provided in Section 15 of this Policy.
When you create an account on www.rich9, we collect the following information:
To process deposits and withdrawals, www.rich9 collects:
www.rich9 records data related to your gaming activity on the platform, including:
When you access www.rich9, we automatically collect certain technical data, including:
If you contact www.rich9 customer support via live chat, email, or any other channel, we retain records of those communications, including the content of your messages and any attachments you provide.
www.rich9 collects personal data through the following means:
www.rich9 uses your personal data for the following purposes:
www.rich9 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
www.rich9 processes your personal data on the following legal bases:
www.rich9 shares personal data with trusted third-party service providers who assist us in operating the platform. These include identity verification providers, payment processors (GCash, PayMaya/Maya, and banking partners), fraud prevention services, IT infrastructure providers, and customer support platforms. All service providers are contractually required to process personal data only on our instructions and in accordance with applicable data protection laws.
www.rich9 may be required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other regulatory authorities where required by law or in response to a lawful request. www.rich9 will notify affected players of such disclosures where permitted by law.
www.rich9 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any sharing of personal data is limited to what is strictly necessary for the purposes described in this Policy.
www.rich9 primarily processes personal data within the Republic of the Philippines. Where personal data is transferred to service providers or partners located outside the Philippines, www.rich9 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require recipients to provide a level of data protection equivalent to that required under Philippine law.
www.rich9 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. In particular:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
www.rich9 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While www.rich9 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, www.rich9 will notify you and the relevant regulatory authorities in accordance with applicable law.
Your role in security: You are responsible for keeping your www.rich9 login credentials confidential. Never share your password or OTP with anyone, including www.rich9 staff. We will never ask for your password via email, chat, or phone.
Cookies are small text files placed on your device when you visit the www.rich9 platform. They allow us to recognise your device, remember your preferences, and improve your overall experience on the platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the www.rich9 platform. Essential cookies cannot be disabled as they are necessary for the platform to operate.
As a player on www.rich9, you have the following rights in relation to your personal data, subject to applicable legal and regulatory limitations:
To exercise any of these rights, please contact the www.rich9 Data Privacy Officer using the contact details in Section 15. We will respond to your request within thirty (30) days. We may require you to verify your identity before processing your request.
The www.rich9 platform is strictly intended for individuals who are 21 years of age or older. www.rich9 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered an account on www.rich9 or provided personal data to us, please contact our support team immediately so that we can investigate and take appropriate action.
www.rich9 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the mobile number or email address on file, or through a prominent notice on the platform. The date of the most recent revision is displayed at the top of this page.
Continued use of the www.rich9 platform following notification of changes to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the platform and close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by www.rich9, please contact our Data Privacy Officer:
We are committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you may lodge a complaint with the National Privacy Commission of the Philippines (NPC).
Now that you know how www.rich9 protects your privacy, enjoy our full range of casino games, live dealers, and fast GCash payouts — with complete peace of mind. Filipino players 21 and above are welcome.
21+ Must be 21 years or older. Gambling is addictive. Know when to stop.